Claims

Submitting a Claim

To begin the claims process and get your repairs underway, simply call +1 (346) 353-5424. Our claims department is available Monday through Friday, from 8:00 AM to 7:00 PM (CT), and on Saturdays from 8:00 AM to noon (CT). For mechanical breakdown claims, please ensure you follow the procedure outlined in your contract carefully.

For Maintenance Claims

To file a maintenance claim, please call +1 (346) 353-5424 or email a copy of your invoice with proof of payment to steve@veloguardautowarranty.com within 45 days of service to initiate the process.

Our claims department is available Monday through Friday, from 8:00 AM to 5:00 PM (CT). Once your claim is approved, you’ll receive reimbursement via a virtual **VeloGuard Auto Warranty Prepaid Mastercard®**. Please allow 2-3 weeks for processing and delivery. For a complete Disclosure of Fees, please refer to our website.

If you have any questions or need further assistance, don’t hesitate to contact us. Our team is ready to ensure your claim process is smooth and hassle-free.